REI, short for Recreational Equipment Inc., is an outdoor retail company that specializes in gear and apparel for a range of outdoor activities from camping and hiking to skiing and cycling. Founded in 1938, the company is headquartered in Kent, Washington, and operates more than 150 stores across the United States. REI is committed to promoting environmental stewardship and outdoor education, and has invested over $88 million in community-based non-profit organizations. They offer a variety of products including top-notch cycling gear, camping equipment, and clothing designed for outdoor enthusiasts. With a focus on exceptional quality and customer service, REI has become a trusted brand among outdoor enthusiasts.
Amenities and More
- Kerbside pickup
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- Wheelchair-accessible lift
- In-store shopping
- In-store pick-up
- Quick visit
Reviews
Kathy and footwear is the absolute best. She made shopping for my 7-year-old so easy, and was very engaged with him. He's an energetic boy so it's not easy to reel in his attention but she had it from the beginning. When we came back a second time it was like seeing an old friend. The quality of the shoe was rugged, And when we had an issue with the lace, they were quick to take care of it. Thank you REI for the great service and the Amazing shoes
Absolutely love this store. I recently bought some HOKA running shoes, which I usually love, but these particular shoes did not work for me. I brought them back after 3 weeks of running in them and without question they exchanged them for a different pair of Hoka’s that fit better. I am a huge HOKA fan, and a huge REI fan. PS their employees actually seem to know what they are talking about when you ask them about the shoes.
Came here for some new ski boots. The sales associate was super helpful in figuring out my foot measurements and finding a comfortable boot with the right amount of stiffness. Really happy with my purchase!
Erin saved my camping trip! My tent poles badly needed restringing. Just when I thought I would have to send my poles into a specialist for an expensive fix with no guarantee they would be done on time, Erin stepped up and said, "I got this." She patiently and skillfully restrung all 5 poles. REI needs to train more staff to repair poles, and Erin should be the benchmark. Not only did she help me, but several customers asked her questions while she was working on my poles, and she handled every customer with the utmost politeness. REI is more expensive than competitors, and I don't mind paying extra in order to get this level of service when I have an issue. You're not going to find this at Walmart.
I hate to make a 30 minute drive to look at an item your website says is available only to find you don’t carry anything close to what I was looking for. I’ll try Bass or any other place before coming here again. I’ve been a member for decades.
Super helpful sales people. I was able to buy a new pair of sandals quickly since I knew exactly what I was looking for. The sales associate in the men's shoe department was super helpful and friendly. Checking out was easy too. There was a slight slow down as the cashier on duty had to address a complicated customer issue. Another cashier quickly jumped on a register and I was able to get checked out fairly quickly.
Took my etrike in for tuneup. They were very thorough and fixed things that the dealer missed for 2 years.
Very nice people in the ski shop, super helpful and fast service 👍🏼 …
Location
3825 S Steele St, Tacoma, WA 98409, United States
Hours
-
Monday
10:00 AM - 09:00 PM
-
Tuesday
10:00 AM - 09:00 PM
-
Wednesday
10:00 AM - 09:00 PM
-
Thursday
10:00 AM - 09:00 PM
-
Friday
10:00 AM - 09:00 PM
-
Saturday
10:00 AM - 08:00 PM
-
Sunday
10:00 AM - 06:00 PM
Liked by Others
Coastal Farm & Ranch
9 reviews
990 E Washington St building a suite 101, Sequim, WA 98382, United States
